Privacy Policy
Last updated: 6/28/2025
1. Introduction
Welcome to AcneSafe ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
By using AcneSafe, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our app.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Email address (when you create an account)
- Username or display name
- Profile information (skin type, concerns, preferences)
- Device information (device type, operating system, app version)
2.2 Usage Information
We automatically collect certain information about your use of the app:
- Products scanned and analyzed
- Search queries and preferences
- App usage patterns and features accessed
- Performance data and crash reports
2.3 Camera and Image Data
Our app uses your device's camera to scan product labels. Image data is processed locally on your device to extract ingredient information. We do not store or transmit the actual images you capture. Only the extracted text and analysis results are processed by our servers.
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain the AcneSafe service
- Analyze product ingredients and provide comedogenic ratings
- Personalize your experience and recommendations
- Improve our app functionality and user experience
- Send important updates and notifications
- Respond to your questions and support requests
- Ensure app security and prevent fraud
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our app and providing services
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred
- Consent: We may share information with your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You may request deletion of your account and associated data at any time.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of certain communications and data processing
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@acnesafe.com